WhipZone is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.
1
What Data We Collect
When you use the WhipZone platform, we may collect the following information from you:
-
For Sellers: We collect personal details (name, email, mobile number) and vehicle information (registration number, proof of ownership via V5C documents). We hold data for 14 days from the HPI check, including vehicle history and any outstanding finance.
-
For Buyers: We collect personal details (name, email, mobile number) to facilitate event entry and communication.
-
For All Users: We collect information related to your booking, such as the event location and date, to manage event logistics.
2
How We Use Your Data
We use your data for the following purposes:
-
To Manage Your Booking: We use your personal information to process your booking and provide you with essential event details, including your QR code for entry.
-
To Ensure Safety and Transparency: We use the information provided by sellers, including V5C and HPI check data, to verify vehicle ownership and history. This is a critical step in our process to ensure a secure and trusted marketplace for both buyers and sellers.
-
To Improve Our Services: We use data to understand how our users interact with our platform and to improve the efficiency and quality of our services.
-
For Communication: If you have given us marketing consent, we will use your email and mobile number to send you updates about new events, special offers, and promotions.
-
For Internal Administration: Your data helps us manage our operations, maintain our user database, and generate reports.
3
Data Security and Sharing
We take data security seriously. Your information is stored in a secure system with access limited to authorised personnel only.
We do not sell your personal data to third parties. We may, however, share your data with our trusted partners, such as franchisees and event organisers, solely for the purpose of managing and operating the WhipZone events you have booked.
4
Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete information.
- Delete your data under certain conditions.
- Object to the processing of your data.
To exercise any of these rights, please contact us at the email address provided below.
5
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at the email address provided below.
Last updated: October 2025
